Automation Conundrum: The Narrow Window of Machine Performance

Why automation performs brilliantly in a narrow range and fails catastrophically outside it

Much has been made about Artificial Intelligence, especially its impact on work, but if you look beyond the shimmer of the shiny new gadget, you’ll see the same mechanisms shaping the interplay between man and machine that have existed for generations.

At its core, AI like many other modern technologies (Robot Process Automation, Driverless Vehicles, Fac…